Georgia Nursing Home Ombudsman Program

The Long-Term Care Ombudsman Program protects and promotes the rights and quality of life for people who reside in nursing homes. Mandated by the Federal Older Americans Act, Ombudsmen have a hands–on working relationship with the residents and staff of the facilities in their areas and inform nursing home residents and their families of their rights.

The nursing home ombudsmen program is available to all current residents and prospective residents.

All Georgia nursing homes are inspected at least once a year by state and federal survey teams. State inspectors, many of whom are registered nurses, check every aspect of nursing home care and resident living.

These nursing homes must pass over 500 state and federal regulations (over 300 pages), making the long-term care industry one of the most regulated in the nation. As of October 1, 1990, the most massive reform in nursing home history became the centerpiece of care with the resident as its ultimate focus.

An Ombudsman will share a nursing home’s complaint with you.

When should you contact a nursing home ombudsman?

To Resolve Complaints
To request Better Individualized Problems and Concerns
To Confidentially Communicate Problems and Concerns
To Gain Feedback Prior to Choosing a Nursing Home