Glossary Of Terms


This glossary is available to give you general information about words and terms associated with aging, disability or long-term care. Many sources have been used to compile this list, and there may be more than one "definition" for a word or term. To find a term, select the first letter of the word or term you are seeking. If you would like to suggest new items to add, please use the "contact us" menu above to email us.


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A


Access

An individual's ability to obtain appropriate health care services. Barriers to access can be financial, geographic, organizational and sociological. Efforts to improve access often focus on providing/improving health coverage.


Accessibility

As required by the Americans with Disabilities Act, removal of barriers that would hinder a person with a disability from entering, functioning, and working within a facility. Required restructuring of the facility cannot cause undue hardship for the employer or organization.


Accreditation

A process whereby a program of study or an institution is recognized by an external body as meeting certain predetermined standards. For facilities, accreditation standards are usually defined in terms of physical plant, governing body, administration, medical and other staff. Accreditation is often carried out by organizations created for the purpose of assuring the public of the quality achieved through an accredited institution or program. The state or federal governments can recognize accreditation in lieu of, or as the basis for licensure or other mandatory approvals. Public or private payment programs often require accreditation as a condition of payment for covered services. Accreditation may either be permanent or may be given for a specified period of time.


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Activities of Daily Living (ADLs)

Basic personal activities which include bathing, eating, dressing, mobility, transferring from bed to chair, and using the toilet. ADLs are used to measure how dependent a person may be on requiring assistance in performing any or all of these activities.


Acute Care

Care that is generally provided for a short period of time to treat a certain illness or condition. This type of care can include short-term hospital stays, doctor's visits, surgery, and X-rays. Medical treatment rendered to individuals whose illnesses or health problems are of a short-term or episodic nature. Acute care facilities are those hospitals that mainly serve persons with short-term health problems.


Admission

Date at which an individual was reported to have been admitted to a nursing home for which a Medicaid claim has been paid. Admission may occur before the beginning of a Medicaid-financed nursing home spell if a person entered the nursing home with other insurance coverage before Medicaid began covering the nursing facility care.


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Adult Care Home

(Also called board and care home or group home.) Residence which offers housing and personal care services for 3 to 16 residents. Services (such as meals, supervision, and transportation) are usually provided by the owner or manager. May be single family home. (Licensed as adult family home or adult group home.)


Adult Day Care

A daytime community-based program for functionally impaired adults that provides a variety of health, social, and related support services in a protective setting.


Advance Care Planning

The process of discussing, determining and/or executing treatment directives and appointing a proxy decision maker.


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Advance Health Care Directive

(Also called advance directive.) Advance directives are legal documents that allow you to convey your decisions about end-of-life care ahead of time. They provide a way for you to communicate your wishes to family, friends and health care professionals, and to avoid confusion later on.


A living willtells how you feel about care intended to sustain life. You can accept or refuse medical care. There are many issues to address, including The use of dialysis and breathing machines; If you want to be resuscitated if breathing or heartbeat stops; Tube feeding; Organ or tissue donation.

A durable power of attorney for health care is a document that names your health care proxy. Your proxy is someone you trust to make health decisions if you are unable to do so.


Adverse Drug Reaction (ADR)

An undesirable response associated with use of a drug that compromises therapeutic efficacy or enhances toxicity, or both.


Adverse Event

In a medical context, an injury resulting from a medical intervention.


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Age Discrimination in Employment Act (ADEA)

A 1967 federal law that prohibits employers with 20 or more employees from discriminating on the basis of age in hiring, job retention, compensation, and benefits. ADEA also sets requirements for the duration of employer-provided disability benefits.


Allied Health Personnel

Specially trained and licensed health workers other than physicians, dentists, optometrists, chiropractors, podiatrists, and nurses. The term has no constant or agreed-upon detailed meaning; it is sometimes used synonymously with paramedical personnel, sometimes meaning all health workers who perform tasks that otherwise must be performed by a physician, and at other times referring to health workers who do not usually engage in independent practice.


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All Patient Diagnosis Related Group (APDRG)

An enhancement of the original DRGs, designed to apply to a population broader than that of Medicare beneficiaries, who are predominately older individuals. The APDRG set includes groupings for pediatric and maternity cases as well as of services for HIV-related conditions and other special cases.


Alzheimer's Disease

A progressive, irreversible disease characterized by degeneration of the brain cells and serve loss of memory, causing the individual to become dysfunctional and dependent upon others for basic living needs.


Ambulatory Care

All types of health services which are provided on an outpatient basis, in contrast to services provided in the home or to persons who are inpatients. While many inpatients may be ambulatory, the term ambulatory care usually implies that the patient must travel to a location to receive services which do not require an overnight stay.


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Americans with Disabilities Act (ADA):

An individual must meet one of the following three tests: have a physical or mental impairment that substantially limits one or more of the major life activities of such individual; have a record of such an impairment; or be regarded as having an impairment. (Same as Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Amendments of 1988.)


Ancillary Services

Supplemental services, including laboratory, radiology, physical therapy, and inhalation therapy, that are provided in conjunction with medical or hospital care.


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Arbitration Agreements

Contracts, the terms of which are determined by an arbitrator, entered into by opposing parties. An arbitrator is a person or panel of people who are not judges and may be: agreed to by the parties; required by a provision in a contract for settling disputes; or provided for under statute. Arbitration is designed to be a fair and equitable means of dispute resolution agreed to by both parties to avoid a court trial and the associated expenses and time investment.


Area Agency on Aging (AAA)

A local (city or county) agency, funded under the federal Older Americans Act, that plans and coordinates various social and health service programs for persons 60 years of age or more. The network of AAA offices consists of more than 600 approved agencies.


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Area Health Education Center (AHEC)

An organization or organized system of health and educational institutions whose purpose is to improve the supply, distribution, quality, use, and efficiency of health care personnel in specific medically underserved areas. An AHEC's objectives are to educate and train the health personnel specifically needed by the underserved areas and to decentralize health workforce education, thereby increasing supply and linking the health and educational institutions in scarcity areas.


Assisted Living

Assisted living is for individuals who need some assistance with normal activities of daily life, but who do not need the medical care provided in a nursing home. A primary goal of assisted living is to limit the loss of independence that often results from institutionalization. Another goal, however, is to protect the individual's safety and well-being by providing an active, supportive and watchful environment where assistance is available as and when needed.


Assistive Devices

Tools that enable individuals with disabilities to perform essential job functions, e.g., telephone headsets, adapted computer keyboards, enhanced computer monitors.


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B


Bad Debts

Income lost to a provider because of failure of patients to pay amounts owed. Bad debts may sometimes be recovered by increasing charges to paying patients. Some cost-based reimbursement programs reimburse certain bad debts. The impact of the loss of revenue from bad debts may be partially offset for proprietary institutions by the fact that income tax is not payable on income not received.


Basis of Eligibility (BOE)

Eligibility group that traditionally has been used by CMS to classify enrollees as children, adults, aged, or disabled.


Behavioral Health

An umbrella term that includes mental health and substance abuse, and frequently is used to distinguish from "physical" health. Health care services provided for depression or alcoholism would be considered behavioral health care, while setting a broken leg would be physical health.


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Beneficiary

An individual who receives benefits from or is covered by an insurance policy or other health care financing program.


Benefit Start Date of Current Claim Period

The date on which benefit payments began during the reporting period.


Black Lung (Pneumoconiosis)

Pneumoconiosis is a disease of the lungs caused by the habitual inhalation of irritant mineral or metallic particles. A miner must meet three general conditions: (1) must have (or, if deceased, have had) pneumoconiosis; (2) be totally disabled by the disease (or have been totally disabled at the time of death); and (3) the pneumoconiosis must have arisen out of coal mine employment. Dependent coverage is also provided to widows of miners who died of Black Lung disease and to their dependents.


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Board and Care Home

(Also called adult care home or group home.) Residence which offers housing and personal care services for 3 to 16 residents. Services (such as meals, supervision, and transportation) are usually provided by the owner or manager. Board and Care Home may be single family home. (Licensed as adult family home or adult group home.)


Board Certified

Status granted a medical specialist who completes a required course of training and experience (residency) and passes an examination in his/her specialty. Individuals who have met all requirements except examination are referred to as "board eligible".


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C


Capacity

An individual's ability to understand the significant benefits, risks, and alternatives to proposed health care and to make and communicate a health care decision. The term is frequently used interchangeably with competency but is not the same. Competency is a legal status imposed by the court.


Capitation

A method of payment for health services in which the provider is paid a fixed amount for each patient without regard to the actual number or nature of services provided. Capitation payments are characteristic of health maintenance organizations (HMOs). Also, a method of public support of health professional schools in which eligible schools receive a fixed grant for each student enrolled.


Cardiopulmonary Resuscitation (CPR)

A group of treatments used when someone's heart and/or breathing stops. CPR is used in an attempt to restart the heart and breathing. It usually consists of mouth-to-mouth breathing and pressing on the chest to cause blood to circulate. Electric shock and drugs also are used to restart or control the rhythm of the heart.


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Care Plan

(Also called service plan or treatment plan.) A Care Plan is a written document which outlines the types and frequency of the long-term care services that a consumer receives. It may include treatment goals for him or her for a specified time period.


Caregiver

Person who provides support and assistance with various activities to a family member, friend, or neighbor. A caregiver may provide emotional or financial support, as well as hands-on help with different tasks. Caregiving may also be done from long distance.


Care/Case Management

Offers a single point of entry to the aging services network. Care/case management assesses clients' needs, create service plans, and coordinate and monitor services; they may operate privately or may be employed by social service agencies or public programs. Typically case managers are nurses or social workers.


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Carrier

A private organization, usually an insurance company, that finances health care.


Carve Out

Regarding health insurance, an arrangement whereby an employer eliminates coverage for a specific category of services (e.g., vision care, mental health/psychological services, and prescription drugs) and contracts with a separate set of providers for those services according to a predetermined fee schedule or capitation arrangement. Carve out may also refer to a method of coordinating dual coverage for an individual.


Case-Based

Refers to a single patient or case.


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Case Severity

A measure of intensity or gravity of a given condition or diagnosis for a patient.


Catastrophic Health Insurance

Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disability. Generally such policies cover all, or a specified percentage of, medical expenses above an amount that is the responsibility of another insurance policy up to a maximum limit of liability.


Categorically Needy

Persons whose Medicaid eligibility is based on their family, age or disability status. Persons not falling into these categories cannot qualify, no matter how low their income. The Medicaid statute defines over 50 distinct population groups as potentially eligible, including those for which coverage is mandatory in all states and those that may be covered at a state's option. The scope of covered services that states provide to the categorically needy is much broader than the minimum scope of services for the other, optional groups receiving Medicaid benefits.


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Certificate of Need (CON)

A certificate issued by a government body to a health care provider who is proposing to construct, modify, or expand facilities, or to offer new or different types of health services. CON is intended to prevent duplication of services and over-bedding. The certificate signifies that the change has been approved.


Certification

The process by which a governmental or non-governmental agency or association evaluates and recognizes an individual, institution, or educational program as meeting predetermined standards. One so recognized is said to be "certified." It is essentially synonymous with accreditation, except that certification is usually applied to individuals, and accreditation to institutions. Certification programs are generally non-governmental and do not exclude the uncertified from practice as do licensure programs.


Certified Nurse Aide (CNA)

A nurse aide that has completed required state training and competency testing in the skills required to work as a nurse aide.


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Charity Care

Generally refers to physician and hospital services provided to persons who are unable to pay for the cost of services, especially those who are low-income, uninsured, and underinsured. A high proportion of the costs of charity care is derived from services for children and pregnant women (e.g., neonatal intensive care).


Chore Services

Help with chores such as home repairs, yard work, and heavy housecleaning.


Chronic Care

Care and treatment given to individuals whose health problems are of a long-term and continuing nature. Rehabilitation facilities, nursing homes, and mental hospitals may be considered chronic care facilities.


Chronic Disease

A disease that has one or more of the following characteristics: is permanent; leaves residual disability; is caused by nonreversible pathological alternation; requires special training of the patient for rehabilitation; or may be expected to require a long period of supervision, observation, or care.


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Chronic Illness

Long-term or permanent illness (e.g., diabetes, arthritis) which often results in some type of disability and which may require a person to seek help with various activities.


Chronically Ill

A patient has been certified by a licensed health care practitioner as: being unable to perform without substantial assistance from another person, at least two ADLs for a period that is expected to last at least 90 consecutive days due to a loss of functional capacity; or requiring substantial supervision to protect themselves from threats to health and safety due to a severe cognitive impairment.


Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)

A Department of Defense program supporting private sector care for military dependents. See TRICARE.


A program for the Handicapped (PFTH). Disability for military dependents is based on the strength and duration of a physical or mental handicap. The physical handicap must be of such severity as to preclude the individual from performing basic activities of daily living at a level expected of unimpaired individuals of the same age group. The handicap must also be expected to result in death or to have lasted or be expected to last for at least 12 months. For a mental handicap, the applicant must be medically determined to be moderately or severely retarded.


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Claim Status

Indicates whether or not an insured with a Partnership policy is in claim status during the reporting period.


Clinic

A facility, or part of one, devoted to diagnosis and treatment of outpatients. "Clinic" is irregularly defined. It may either include or exclude physicians' offices, may be limited to describing facilities that serve poor or public patients, and may be limited to facilities in which graduate or undergraduate medical education is done.


Clinical Condition

A diagnosis (e.g., cerebrovascular hemorrhage) or a patient state that may be associated with more than one diagnosis (such as paraplegia) or that may be as yet undiagnosed (such as low back pain).


Clinical Event

Services provided to patients (items of history taking, physical examination, preventative care, tests, procedures, drugs, advice) or information on clinical condition or on patient state used as a patient outcome.


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Co-Insurance

(Also called co-payment.) The specified portion (dollar amount or percentage) that Medicare, health insurance, or a service program may require a person to pay toward his or her medical bills or services.


Co-Insurance is a cost-sharing requirement under a health insurance policy. It provides that the insured party will assume a portion or percentage of the costs of covered services. The health insurance policy provides that the insurer will reimburse a specified percentage of all, or certain specified, covered medical expenses in excess of any deductible amounts payable by the insured. The insured is then liable for the remainder of the costs until their maximum liability is reached.


Co-Morbidity

Condition that exists at the same time as the primary condition in the same patient (e.g., hypertension is a co-morbidity of many conditions such as diabetes, ischemic heart disease, end-stage renal disease, etc.).


Co-Payment

(Also called co-insurance.) The specified portion (dollar amount or percentage) that Medicare, health insurance, or a service program may require a person to pay toward his or her medical bills or services.


A fixed amount of money paid by a health plan enrollee (beneficiary) at the time of service. For example, the enrollee may pay a $10 "co-pay" at every physician office visit, and $5 for each drug prescription filled. The health plan pays the remainder of the charge directly to the provider. This is a method of cost-sharing between the enrollee and the plan, and serves as an incentive for the enrollee to use healthcare resources wisely. An enrollee might be offered a lower price benefit package in return for a higher co-payment.


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Cognitive Impairment

Deterioration or loss of intellectual capacity which requires continual supervision to protect the insured or others, as measured by clinical evidence and standardized tests that reliably measure impairment in the area of short or long-term memory, orientation as to person, place and time, or deductive or abstract reasoning. Such loss in intellectual capacity can result from Alzheimer's disease or similar forms of senility or Irreversible Dementia.


Collateral Damages

Damages incurred by the plaintiff that are already covered by other sources of payment. "Collateral source offset" rules reduce awards by denying plaintiffs compensation for losses that are recouped from other sources such as health insurance. These rules aim to prevent plaintiffs from "double dipping" by recovering for losses for which the plaintiff has already been remunerated through other sources of payment.


Community Health Center (CHC)

(Also called neighborhood health center.) An ambulatory health care program usually serving a catchment area which has scarce or nonexistent health services or a population with special health needs. These centers attempt to coordinate federal, state, and local resources in a single organization capable of delivering both health and related social services to a defined population. While such a center may not directly provide all types of health care, it usually takes responsibility to arrange all medical services needed by its patient population.


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Community Long-Term Care (CLTC)

Services covered under 1915(c) waivers and personal care, residential care, home health, adult day, and private duty nursing services provided at state option. Because unduplicated measures of community long-term care waiver use and service-specific use are not available in MAX PS files, CLTC is operationally defined as services covered under waivers for people receiving waiver services, and use of personal care, residential care, home health, adult day, and private duty nursing for all other enrollees.


Community Mental Health Center (CMHC)

An entity that provides comprehensive mental health services (principally ambulatory), primarily to individuals residing or employed in a defined catchment area.


Community-Based Care/Services (Also termed Home and Community-based Services)

Services designed to help older people remain independent and in their own homes; can include senior centers, transportation, delivered meals or congregate meals site, visiting nurses or home health aides, adult day care, and homemaker services.


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Congregate Housing

Individual apartments in which residents may receive some services, such as a daily meal with other tenants. (Other services may include wellness services.) Buildings usually have some common areas such as a dining room and lounge as well as additional safety measures such as emergency call buttons. Congregate Housing may be rent-subsidized (known as Section 8 housing or Low Income Housing Tax Credit).


Consumer

A person who purchases or receives goods or services for personal needs or use and not for resale.


Continuing Care Retirement Community (CCRC)

Communities which offer multiple levels of care (independent living, assisted living, skilled nursing care) housed in different areas of the same community or campus and which give residents the opportunity to remain in the same community if their needs change. Provide residential services (meals, housekeeping, laundry), social and recreational services, health care services, personal care, and nursing care. Require payment of a monthly fee and possibly a large lump-sum entrance fee. (Licensed as nursing homes/residential care facilities or as homes for the aging.)


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Continuing Medical Education (CME)

Formal education obtained by a health professional after completing his/her degree and full-time post-graduate training. For physicians, some states require CME (usually 50 hours per year) for continued licensure, as do some specialty boards for certification.


Continuum of Care

The entire spectrum of specialized health, rehabilitative, and residential services available to the frail and chronically ill. The services focus on the social, residential, rehabilitative and supportive needs of individuals as well as needs that are essentially medical in nature.


Clinical services provided during a single inpatient hospitalization or for multiple conditions over a lifetime. It provides a basis for evaluating quality, cost, and utilization over the long term.


Cost of Living Adjustment/Allowance (COLA)

Increase to an individual's salary or other benefit payment, usually after the first year of payments. May be a flat percentage (e.g., 3%) or tied to changes in inflation. For example, in some states, workers' compensation income replacement benefits or long-term disability benefits include annual COLAs.


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Cost Sharing

Any provision of a health insurance policy that requires the insured individual to pay some portion of medical expenses. The general term includes deductibles, copayments, and coinsurance.


Cost Shifting

The practice of obtaining care for a child at the expense of another party or agency.


Coverage

The guarantee against specific losses provided under the terms of an insurance policy. Coverage is sometimes used interchangeably with benefits or protection, and is also used to mean insurance or insurance contract.


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Covered Services

Health care services covered by an insurance plan.


Credentialing

The recognition of professional or technical competence. The recredentialing process may include registration, certification, licensure, professional association membership, or the award of a degree in the field. Certification and licensure affect the supply of health personnel by controlling entry into practice and influence the stability of the labor force by affecting geographic distribution, mobility, and retention of workers. Credentialing also determines the quality of personnel by providing standards for evaluating competence and by defining the scope of functions and how personnel may be used.


Critical Access Hospital (CAH)

A rural hospital designation established by the Medicare Rural Hospital Flexibility Program (MRHFP) enacted as part of the 1997 Balanced Budget Act. Rural hospitals meeting criteria established by their state may apply for critical access hospital status. Designated hospitals are reimbursed based on cost (rather than prospective payment), must comply with federal and state regulations for CAHs, and are exempt from certain hospital staffing requirements.


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Current Annual Premium

The amount of annual premium being paid for the coverage, including both the insured's portion and any portion paid by the employer, if applicable. This would reflect the current premium amount such that any voluntary changes in coverage that might have increased or decreased the premium from its original issue amount would be reflected in this figure.


Current Claimant

Refers to an insured who is in active claim status which means that they meet the definition of chronically ill and are receiving benefit payments in accordance with the coverage provisions and requirements of the policy or certificate.


Custodial Care

Care that does not require specialized training or services.


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D


Deductible

Initial amount of claims incurred by the policyholder not covered by the insurance policy. Insurance coverage begins only for losses incurred above the deductible amount.


The amount of loss or expense that must be incurred by an insured or otherwise covered individual before an insurer will assume any liability for all or part of the remaining cost of covered services. Deductibles may be either fixed-dollar amounts or the value of specified services (such as two days of hospital care or one physician visit). Deductibles are usually tied to some reference period over which they must be incurred (e.g., $100 per calendar year, benefit period, or spell of illness).


Defined Benefit

Funding mechanisms for pension plans that can also be applied to health benefits. Typical pension approaches include: pegging benefits to a percentage of an employee's average compensation over his/her entire service or over a particular number of years; calculation of a flat monthly payment; setting benefits based upon a definite amount for each year of service, either as a percentage of compensation for each year of service or as a flat dollar amount for each year of service.


Dementia

Term which describes a group of diseases (including Alzheimer's Disease) which are characterized by memory loss and other declines in mental functioning.


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Developmental Disability (DD)

A disability which originates before age 18, can be expected to continue indefinitely, and constitutes a substantial handicap to the person's ability to function normally.


A severe, chronic disability that is attributable to a mental or physical impairment or combination of mental and physical impairments; is manifested before the person attains age 22; is likely to continue indefinitely; results in substantial functional limitations in three or more of the following areas of major life activity: self-care, receptive and expressive language, learning, mobility, self-direction, capacity of independent living, economic self-sufficiency; and reflects the person's needs for a combination and sequence of special, interdisciplinary, or generic care treatments of services which are of lifelong or extended duration and are individually planned and coordinated.


Diagnosis-Related Group (DRG)

A classification system which uses diagnosis information to establish hospital payments under Medicare. This system groups patient needs into 467 categories, based upon the coding system of the International Classification of Disease, Ninth Revision-Clinical Modification (ICD-9-CM).


Groupings of diagnostic categories drawn from the International Classification of Diseases and modified by the presence of a surgical procedure, patient age, presence or absence of significant co-morbidities or complications, and other relevant criteria. DRGs are the case-mix measure used in Medicare's prospective payment system.


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Direct Cost

A cost which is identifiable directly with a particular activity, service, or product of the program experiencing the costs. These costs do not include the allocation of costs to a cost center which are not specifically attributable to that cost center.


Direct Patient Care

Any activities by a health professional involving direct interaction, treatment, administration of medications, or other therapy or involvement with a patient.


Disability

The limitation of normal physical, mental, social activity of an individual. There are varying types (functional, occupational, learning), degrees (partial, total), and durations (temporary, permanent) of disability. Benefits are often available only for specific disabilities, such as total and permanent (the requirement for Social Security and Medicare).


Discharge

The release of a patient from a provider's care, usually referring to the date at which a patient checks out of a hospital.


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Disease

May be defined as a failure of the adaptive mechanisms of an organism to counteract adequately, normally, or appropriately to stimuli and stresses to which it is subjected, resulting in a disturbance in the function or structure of some part of the organism. This definition emphasizes that disease is multi-factorial and may be prevented or treated by changing any or a combination of the factors. Disease is a very elusive and difficult concept to define, being largely socially defined. Thus, criminality and drug dependence are presently seen by some as diseases, when they were previously considered to be moral or legal problems.


Disease Management

Disease management is a system of coordinated health care interventions and communications for populations with conditions (e.g., patients with asthma or diabetes) in which patient self-care efforts are significant. Disease management could include team-based care where physicians and/or other health professionals participate in the delivery and management of care. It also includes the appropriate use of pharmaceuticals.


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Do Not Resuscitate Order

(Also called a DNR order, a No CPR order, a DNAR order (do not attempt resuscitation), and an AND order (allow natural death).) A physician's order written in a patient's medical record indicating that health care providers should not attempt CPR in the event of cardiac or respiratory arrest. In some regions, this order may be transferable between medical venues.


Dual Eligible

A person who is eligible for two health insurance plans, often referring to a Medicare beneficiary who also qualifies for Medicaid benefits.


Durable Medical Equipment (DME)

(Also called home medical equipment.) Equipment such as hospital beds, wheelchairs, ventilator, oxygen system, home dialysis system, and prosthetics used at home. DME may be covered by Medicaid and in part by Medicare or private insurance. DME may also be prescribed by a physician for a patient's use for an extended period of time.


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E


Economic Damages

Civil litigation is compensation due the plaintiff for financial losses caused by the wrongful actions of another party (e.g., awards for the medical bills of a nursing home resident caused by an abusive employee).


Electronic Claim

A digital representation of a medical bill generated by a provider or by the provider's billing agent for submission using telecommunications to a health insurance payer.


Emergency Medical Services (EMS)

Services utilized in responding to the perceived individual need for immediate treatment for medical, physiological, or psychological illness or injury.


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Emergency Shelter

Facilities used solely for out-of-home placement on a short-term basis during periods or sudden emergency, pending formulation or long-term solutions.


Employee Retirement Income Security Act (ERISA)

A federal act, passed in 1974, that established new standards and reporting/disclosure requirements for employer-funded pension and health benefit programs.


Epidemic

A group of cases of a specific disease or illness clearly in excess of what one would normally expect in a particular geographic area. There is no absolute criterion for using the term epidemic; as standards and expectations change, so might the definition of an epidemic (e.g., an epidemic of violence).


Epidemiology

The study of the patterns of determinants and antecedents of disease in human populations. It utilizes biology, clinical medicine, and statistics in an effort to understand the etiology (causes) of illness and/or disease. The ultimate goal of the epidemiologist is not merely to identify underlying causes of a disease but to apply findings to disease prevention and health promotion.


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Escort Services

(Also called transportation services.) Provides transportation for older adults to services and appointments. May use bus, taxi, volunteer drivers, or van services that can accommodate wheelchairs and persons with other special needs.


Estate Recovery

By law states are required to recover funds from certain deceased Medicaid recipients' estates up to the amount spent by the state for all Medicaid services (e.g., nursing facility, home and community-based services, hospital, and prescription costs).


Estimated Liability Costs

Approximate calculations of expenses for damages to which a nursing home is exposed. Because estimates re derived from information provided by nursing homes and the cost of settlements of lawsuits is confidential information known only to the insurance carrier, plaintiff's attorney and defense attorney, these calculations are only estimates and are subject to change.


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F


Family and Medical Leave Act (FMLA)

A 1993 federal law requiring employers with more than 50 employees to provide eligible workers up to 12 weeks of unpaid leave for birth, adoptions, foster care placement, and illnesses of employees and their families.


Family Foster Home

Non-secure, 24-hour, residential care in a permanent or temporary family setting (include adoptive placements that have not yet been finalized, and relatives only if they are licensed or reimbursed).


Fee-for-Service (FFS)

The way traditional Medicare and health insurance work. Medical providers bill for whatever service they provide. Medicare and/or traditional insurance pay their share, and the patient pays the balance through co-payments and deductibles.


A payment mechanism in which payment is made for each utilized service. FFS services exclude services provided under capitated arrangements.


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For-Profit

Organization or company in which profits are distributed to shareholders or private owners.


Foster Care

Any of the following out-of home placements under the jurisdiction of the primary state child welfare agency and regarded as 24-hour substitute care, not including finalized adaptive home placements, placement with relatives who are not licensed or reimbursed, or placement made by state agencies other than the primary child welfare agency: family foster home, group home, group home 21+, emergency shelter, secure facility, independent living, parents or relative.


Foster Child

Any child in public foster care, or in private foster care but under the case management and planning responsibility of the primary state child welfare agency, who is 0-17 years old, or 18,19, or 20 years old and entered foster care before age 18.


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General Liability Claims/Losses

Amounts a nursing home liability insurer is legally obligated to pay as damages to a plaintiff due to bodily injury or property damage.


Geriatrician

Physician who is certified in the care of older people.


Geriatrics

Medical specialty focusing on treatment of health problems of the elderly.


Gerontology

Study of the biological, psychological and social processes of aging.


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Group Home

(Also called adult care home or board and care home.) Residence which offers housing and personal care services for 3 to 16 residents. Services (such as meals, supervision, and transportation) are usually provided by the owner or manager. May be single family home. (Licensed as adult family home or adult group home.)


(Also called shelter or half-way house.) Non-secure, 24-hour residential care facility serving up to 20 persons which provide nonspecialized physical care and may or not offer an educational program on site.


Group Home 21+

(Also called residential treatment facility or child care institution.) Non-secure, 24-hour, residential care facility serving 21 or more persons which provides non-specialized physical care and may or may not offer a therapeutic service or an educational program for emotionally disturbed or otherwise handicapped youth.


Guardian

A judicially appointed guardian or conservator having authority to make a health care decision for an individual.


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Handicapped

As defined by Section 504 of the Rehabilitation Act of 1973, any person who has a physical or mental impairment which substantially limits one or more major life activity, has a record of such impairment, or is regarded as having such an impairment.


Those individuals diagnosed as having a handicapping condition in accordance with the following definitions: mentally retarded; seriously emotionally disturbed; specific learning disability; hearing, speech, or sight impaired; physical or health handicapped. Persons should not be counted as handicapped unless they have been clinically diagnosed as having these conditions. Use one primary diagnosis for multiply handicapped children.


Health

The state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity. It is recognized, however, that health has many dimensions (anatomical, physiological, and mental) and is largely culturally defined. The relative importance of various disabilities will differ depending upon the cultural milieu and the role of the affected individual in that culture. Most attempts at measurement have been assessed in terms or morbidity and mortality.


Health Insurance

Financial protection against the medical care costs arising from disease or accidental bodily injury. Such insurance usually covers all or part of the medical costs of treating the disease or injury. Insurance may be obtained on either an individual or a group basis.


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Health Insurance Portability and Accountability Act (HIPAA)

Federal health insurance legislation passed in 1996, which sets standards for access, portability, and renewability that apply to group coverage--both fully insured and self-funded--as well as to individual coverage. HIPAA allows under specified conditions, for long-term care insurance policies to be qualified for certain tax benefits under Section 7702(b) of the Internal Revenue Code.


Health Maintenance Organization (HMO)

Managed care organization that offers a range of health services to its members for a set rate, but which requires its members to use health care professionals who are part of its network of providers. (See also Medicare HMOs.)


Home and Community-Based Waivers

Section 2176 of the Omnibus Reconciliation Act permits states to offer, under a waiver, a wide array of home and community-based services that an individual may need to avoid institutionalization. Regulations to implement the act list the following services as community and home-based services which may be offered under the waiver program: case management, homemaker, home health aide, personal care, adult day health care, habilitation, respite care and other services.


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Home and Community Based Services (HCBS)

Older adults may prefer to live in their own homes. Yet, at some point, almost every aging person can benefit from some type of supportive community service. Community services help with personal activities or daily living chores, provide health care assistance or make social opportunities more readily available/accessible.


Family members supporting a relative's chronic illness or disability may benefit from community services. Daily caregivers who work or have other major demands on their time may find such help invaluable. Though many different community services exist for older adults, not all are available in every community.


Most common community services available:


HOME HEALTH CARE offers a variety of useful services to people living at home. Home health aides may assist with personal hygiene, prescribed exercise, meal preparation, and some shopping and light housekeeping all under the supervision of a licensed nurse. Homemaker services or concierge services may help with daily household activities, such as laundry, shopping, housekeeping, errands, driving and companionship. Physical, occupational and speech therapies may be provided in the home.


ADULT DAY SERVICES & CARE enables people to spend their daytime hours in organized and supervised social activities. They may include physical and mental activities as well as exercise and an array of other services.


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HEALTH EDUCATION & WELLNESS PROGRAMS maintain people's health through direct teaching, counseling and similar services.


CAREGIVER SUPPORT OR TRAINING instructs family caregivers in techniques that improve their ability to assist an older relative or spouse.


HOSPICE CARE provides nursing care services to the terminally ill as well as counseling for their families. Hospice care can be offered in nursing homes or in the individual's home, where nurses and social workers can visit regularly.


RESPITE CARE allows family caregivers to have a brief rest by providing temporary, overnight care for the ill or disabled for a few days or weeks.


HOME-DELIVERED MEALS, often called Meals-on-Wheels, bring nutritionally balanced meals to those unable to prepare their own food.


CONGREGATE DINING PROGRAMS offer low-cost, nutritious meals served in group settings.


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TELEPHONE REASSURANCE provides regular telephone contact and a sense of security for people living at home.


TRANSPORTATION SERVICES help individuals keep appointments and enjoy recreational opportunities.


SENIOR CENTERS offer individuals a place to visit daily for a variety of social and recreational services to reduce isolation and keep life interesting and satisfying.


INFORMATION AND REFERRAL PROGRAMS help identify and locate services in the community.


Home and Community Based Services PAYMENT:

Older adults and their families may pay for home and community based services (HCBC) out of their own private funds. Although Medicare covers few of such services – it is worth checking eligibility guidelines. Medicaid pays for health-related community services for those who qualify.


Currently, both Medicare and Medicaid offer limited coverage for hospice care. Medicare, Medicaid and some forms of private insurance provide limited coverage for home health care services. And some programs, such as telephone reassurance, various senior care activities, and information and referral programs, are operated by local governments or other organizations with little or no cost to participants.


Click here to learn more about Home and Community Based Services in Georgia.


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Home Health

Services provided at a patient's place of residence (typically a patient's home), in compliance with a physician's written plan of care that is reviewed every 62 days--including nursing services, as defined in the State Nurse Practice Act, home health aide services, physical therapy, occupational therapy or speech pathology, and audiology services--that are provided by a home health agency or by a facility licensed by the state to provide these medical rehabilitation services.


Home Health Agency (HHA)

A public or private organization that provides home health services supervised by a licensed health professional in the patient's home either directly or through arrangements with other organizations.


Home Health Aide

A person who, under the supervision of a home health or social service agency, assists elderly, ill or disabled person with household chores, bathing, personal care, and other daily living needs. Social service agency personnel are sometimes called personal care aides.


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Home Health Care

Includes a wide range of health-related services such as assistance with medications, wound care, intravenous (IV) therapy, and help with basic needs such as bathing, dressing, mobility, etc., which are delivered at a person's home.


Home Health Care Benefit Amount

The maximum amount which the policy or certificate will pay for care received at home (or for home and other community care benefits). If the benefit is paid as weekly or monthly, the daily amount should be derived by whatever convention is most appropriate for the carrier to use. The data should be the current amount on the policy in order to account both for any voluntary increases in coverage the insured has elected or any automatic coverage increases as a result of inflation protection.


Home Medical Equipment

(Also called durable medical equipment.) Equipment such as hospital beds, wheelchairs, and prosthetics used at home. Home Medical Equipment may be covered by Medicaid and in part by Medicare or private insurance.


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Homebound

One of the requirements to qualify for Medicare home health care. Means that someone is generally unable to leave the house, and if they do leave home, it is only for a short time (e.g., for a medical appointment) and requires much effort.


Homemaker Services

In-home help with meal preparation, shopping, light housekeeping, money management, personal hygiene and grooming, and laundry.


Hospice

A program which provides palliative and supportive care for terminally ill patients and their families, either directly or on a consulting basis with the patient's physician or another community agency. The whole family is considered the unit of care, and care extends through their period of mourning.


Hospital

An institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and nonsurgical.


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Impairment

Any loss or abnormality of psychological, physiological, or anatomical function.


Independent Living Facility

Rental units in which services are not included as part of the rent, although services may be available on site and may be purchased by residents for an additional fee.


A facility (house, apartment, etc.) in which a child/youth/adult is permitted to live or reside "independently" without a paid caretaker.


Indigent Care

Health services provided to the poor or those unable to pay. Since many indigent patients are not eligible for federal or state programs, the costs which are covered by Medicaid are generally recorded separately from indigent care costs.


Inpatient

A person who has been admitted at least overnight to a hospital or other health facility (which is therefore responsible for his or her room and board) for the purpose of receiving diagnostic treatment or other health services.


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Institutional Health Services

Health services delivered on an inpatient basis in hospitals, nursing homes, or other inpatient institutions. The term may also refer to services delivered on an outpatient basis by departments or other organizational units of, or sponsored by, such institutions.


Institutional Long-Term Care (ILTC)

Nursing facility services, services provided in ICFs/MR, mental hospital services for people over age 65, and inpatient psychiatric facility services for individuals under age 21.


Instructional Health Care Directive

(Also called a living will.) A written directive describing preferences or goals for health care, or treatment preferences or willingness to tolerate health states, aimed at guiding future health care.


Instrumental Activities of Daily Living (IADLs)

Household/independent living tasks which include using the telephone, taking medications, money management, housework, meal preparation, laundry, and grocery shopping.


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Intermediate Care

Occasional nursing and rehabilitative care ordered by a doctor and performed or supervised by skilled medical personnel.


Intermediate Care Facility (ICF)

A nursing home, recognized under the Medicaid program, which provides health-related care and services to individuals who do not require acute or skilled nursing care, but who, because of their mental or physical condition, require care and services above the level of room and board available only through facility placement. Specific requirements for ICF's vary by state. Institutions for care of the mentally retarded or people with related conditions (ICF/MR) are also included. The distinction between "health-related care and services" and "room and board" is important since ICF's are subject to different regulations and coverage requirements than institutions which do not provide health-related care and services.


Intermediate Care Facility for the Mentally Retarded (ICF/MR)

An ICF which cares specifically for the mentally retarded.


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Learning Disability

A disorder in one or more of the basic psychological processes involved in understanding or in using language, spoken or written, which may manifest itself in an imperfect ability to listen, think, speak, read, write, spell, or to do mathematical calculation. The term includes such conditions as perceptual handicaps, brain injury, and minimal brain dysfunction.


Level of Care (LOC)

Amount of assistance required by consumers which may determine their eligibility for programs and services. Levels include: protective, intermediate, and skilled.


License/Licensure

Permission granted to an individual or organization by a competent authority, usually public, to a engage lawfully in a practice, occupation, or activity.


Life-Sustaining Treatment

Medical procedures that replace or support an essential bodily function. Life-sustaining treatments include CPR, mechanical ventilation, artificial nutrition and hydration, dialysis, and certain other treatments.


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Long-Term Care (LTC)

Range of medical and/or social services designed to help people who have disabilities or chronic care needs. Services may be short-term or long-term and may be provided in a person's home, in the community, or in residential facilities (e.g., nursing homes or assisted living facilities).


Long-Term Care Insurance (LTCI)

Insurance policies which pay for long-term care services (such as nursing home and home care) that Medicare and Medigap policies do not cover. Policies vary in terms of what they will cover, and may be expensive. Coverage may be denied based on health status or age.


Long-Term Care Ombudsman

An individual designated by a state or a substate unit responsible for investigating and resolving complaints made by or for older people in long-term care facilities. Also responsible for monitoring federal and state policies that relate to long-term care facilities, for providing information to the public about the problems of older people in facilities, and for training volunteers to help in the ombudsman program. The long-term care ombudsman program is authorized by Title III of the Older Americans Act.


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Managed Care (MC)

Method of organizing and financing health care services which emphasizes cost-effectiveness and coordination of care. Managed care organizations (including HMOs, PPOs, and PSOs) receive a fixed amount of money per client/member per month (called a capitation), no matter how much care a member needs during that month.


Payment mechanism used to manage health care, including services provided by health maintenance organizations or Programs of All-Inclusive Care for the Elderly, prepaid health plans, and primary care case management plans.


Medical Necessity

Services or supplies which are appropriate and consistent with the diagnosis in accord with accepted standards of community practice and are not considered experimental. They also cannot be omitted without adversely affecting the individual's condition or the quality of medical care.


Medically Indigent

People who cannot afford needed health care because of insufficient income and/or lack of adequate health insurance.


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Medicare (Title XVIII)

Federal health insurance program for persons age 65 and over (and certain disabled persons under age 65). Title XVIII consists of 2 parts: Part A (hospital insurance) and Part B (optional medical insurance which covers physicians' services and outpatient care in part and which requires beneficiaries to pay a monthly premium).


An individual under age 65 who received SSDI benefits for 24 months or more or who was medically determined to have end-stage renal disease (that stage of kidney impairment that appears irreversible and permanent and requires a regular course of dialysis or kidney transplantation to maintain life).


Medicare HMOs

Under Medicare HMOs (health maintenance organizations), members pay their regular monthly premiums to Medicare, while Medicare pays the HMO a fixed sum of money each month to provide Medicare benefits (e.g., hospitalization, doctor's visits, and more). Medicare HMOs may provide extra benefits over and above regular Medicare benefits (such as prescription drug coverage, eyeglasses, and more). Members do not pay Medicare deductibles and co-payments; however, the HMO may require them to pay an additional monthly premium and co-payments for some services. If members use providers outside the HMO's network, they pay the entire bill themselves unless the plan has a point of service option.


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Medicare Supplement Insurance (MedSupp)

(Also called Medigap.) Insurance supplement to Medicare that is designed to fill in the "gaps" left by Medicare (such as co-payments). May pay for some limited long-term care expenses, depending on the benefits package purchased.


Medigap

(Also called Medicare supplement insurance. Insurance supplement to Medicare that is designed to fill in the "gaps" left by Medicare (such as co-payments). May pay for some limited long-term care expenses, depending on the benefits package purchased.


Mental Health

The capacity in an individual to function effectively in society. Mental health is a concept influenced by biological, environmental, emotional, and cultural factors and is highly variable in definition, depending on time and place. It is often defined in practice as the absence of any identifiable or significant mental disorder and sometimes improperly used as a synonym for mental illness.


Mental Illness/Impairment

A deficiency in the ability to think, perceive, reason, or remember, which results in loss of the ability to take care of one's daily living needs.


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Mentally Retarded

Significantly subaverage general intellectual functioning (specifically an I.Q. below 70) existing concurrently with deficits in adaptive behavior manifested during the developmental period (age 0-21).


Money Follows the Person (MFP)

Money Follows the Person (MFP) is a rebalancing initiative that was made possible by an eleven-year grant to states from the Centers for Medicare and Medicaid Services (CMS). This grant is designed to help individuals who are institutionalized in nursing facilities and intermediate care facilities (ICF) for people with developmental disabilities return to their homes and communities.


Morbidity

The extent of illness, injury, or disability in a defined population. It is usually expressed in general or specific rates of incidence or prevalence.


Mortality

Death. Used to describe the relation of deaths to the population in which they occur.


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Neighborhood Health Center

(Also called community health center.) An ambulatory health care program usually serving a catchment area which has scarce or nonexistent health services or a population with special health needs. These centers attempt to coordinate federal, state, and local resources in a single organization capable of delivering both health and related social services to a defined population. While such a center may not directly provide all types of health care, it usually takes responsibility to arrange all medical services needed by its patient population.


Nonprofit/Not-For-Profit

An organization that reinvests all profits back into that organization.


Nurse

An individual trained to care for the sick, aged, or injured. Can be defined as a professional qualified by education and authorized by law to practice nursing.


Nurse Practitioner (NP)

A registered nurse working in an expanded nursing role, usually with a focus on meeting primary health care needs. NPs conduct physical examinations, interpret laboratory results, select plans of treatment, identify medication requirements, and perform certain medical management activities for selected health conditions. Some NPs specialize in geriatric care.


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Nursing Home

Facility licensed by the state to offer residents personal care as well as skilled nursing care on a 24 hour a day basis. Provides nursing care, personal care, room and board, supervision, medication, therapies and rehabilitation. Rooms are often shared, and communal dining is common. (Licensed as nursing homes, county homes, or nursing homes/residential care facilities.)


Nursing Home Benefit Amount

The maximum amount which the policy or certificate will pay for care received in a nursing home. If the benefit is paid as weekly or monthly, the daily amount should be derived by whatever convention is most appropriate for the carrier to use. The data should be the current amount on the policy in order to account both for any voluntary increases in coverage the insured has elected or any automatic coverage increases as a result of inflation protection.


Nursing Home Care

Full-time care delivered in a facility designed for recovery from a hospital, treatment, or assistance with common daily activities.


Nursing Home Residents' Rights Statutes

State and federal laws to protect each nursing home resident's civil, religious and human rights.


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O


Occupancy Rate

A measure of inpatient health facility use, determined by dividing available bed days by patient days. It measures the average percentage of a hospital's beds occupied and may be institution-wide or specific for one department or service.


Occupational Health Services

Health services concerned with the physical, mental, and social well-being of an individual in relation to his or her working environment and with the adjustment of individuals to their work. The term applies to more than the safety of the workplace and includes health and job satisfaction.


Occupational Therapy (OT)

Designed to help patients improve their independence with activities of daily living through rehabilitation, exercises, and the use of assistive devices. Occupational Therapy may be covered in part by Medicare.


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Older Americans Act (OAA)

Federal legislation that specifically addresses the needs of older adults in the United States. It provides some funding for aging services (such as home-delivered meals, congregate meals, senior center, and employment programs). OAA creates the structure of federal, state, and local agencies that oversee aging services programs.


Ombudsman

A representative of a public agency or a private nonprofit organization who investigates and resolves complaints made by or on behalf of older individuals who are residents of long-term care facilities.


Outpatient

A patient who is receiving ambulatory care at a hospital or other facility without being admitted to the facility. Usually, it does not mean people receiving services from a physician's office or other program which also does not provide inpatient care.


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Palliative Care

(Also called comfort care.) A comprehensive approach to treating serious illness that focuses on the physical, psychological, and spiritual needs of the patient. Its goal is to achieve the best quality of life available to the patient by relieving suffering, controlling pain and symptoms, and enabling the patient to achieve maximum functional capacity. Respect for the patient's culture, beliefs, and values is an essential component.


Parents or Relatives

(Also referred to as own home). Return of the child to parental or non-licensed/reimbursed relative's home with ongoing assistance and/or supervision provided.


Permanent Vegetative State (PVS)

A vegetative state is a clinical condition of complete unawareness of the self and the environment accompanied by sleep-wake cycles with either complete or partial preservation of hypothalamic and brainstem autonomic functions. The PVS is a vegetative state present at one month after acute traumatic or non-traumatic brain injury, and present for at least one month in degenerative/metabolic disorders or developmental malformations. A PVS can be diagnosed on clinical grounds with a high degree of medical certainty in most adult and pediatric patients after careful, repeated neurologic examinations by a physician competent in neurologic function assessment and diagnosis. A PVS patient becomes permanently vegetative when the diagnosis of irreversibility can be established with a high degree of clinical certainty (i.e., when the chance of regaining consciousness is exceedingly rare).


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Personal Care

(Also called custodial care.) Assistance with activities of daily living as well as with self-administration of medications and preparing special diets.


Personal services such as bathing and toileting, sometimes expanded to include light housekeeping furnished to an individual who is not an inpatient or a resident of a group home, assisted living facility, or long-term facility such as a hospital, nursing facility, ICF/MR, or institution for mental disease. Personal care services are those that individuals would typically accomplish themselves if they did not have a disability.


Physical Therapy (PT)

Designed to restore/improve movement and strength in people whose mobility has been impaired by injury and disease. May include exercise, massage, water therapy, and assistive devices. May be covered in part by Medicare.


Physician Assistant (PA)

(Also known as a physician extender.) A specially trained and licensed or otherwise credentialed individual who performs tasks, which might otherwise be performed by a physician, under the direction of a supervising physician.


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Point of Service

A health insurance benefits program in which subscribers can select between different delivery systems (i.e., HMO, PPO and fee-for-service) when in need of medical services, rather than making the selection between delivery systems at time of open enrollment at place of employment.


Policy Benefit Type

Some policies are comprehensive in that they pay for care in all long-term care settings (nursing home, ALF, home care and others). Other policies pay just for facility-based care, and others pay for only care outside a facility. This variable indicates the type of policy with respect to the range of services it covers.


Policy Number

The unique policy or certificate identification number assigned to each insured's coverage.


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Physician Orders for Life-Sustaining Treatment (POLST)

The Physician Orders for Life-Sustaining Treatment (POLST) Paradigm program is designed to improve the quality of care people receive at the end of life. It is based on effective communication of patient wishes, documentation of medical orders on a brightly colored form and a promise by health care professionals to honor these wishes.


Post-Acute Care (PAC)

(Also called subacute care or transitional care.) Type of short-term care provided by many long-term care facilities and hospitals which may include rehabilitation services, specialized care for certain conditions (such as stroke and diabetes) and/or post-surgical care and other services associated with the transition between the hospital and home. Residents on these units often have been hospitalized recently and typically have more complicated medical needs. The goal of subacute care is to discharge residents to their homes or to a lower level of care.


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Pre-Admission Certification

A process under which admission to a health institution is reviewed in advance to determine need and appropriateness and to authorize a length of stay consistent with norms for the evaluation.


Pre-Existing Condition

Illnesses or disability for which the insured was treated or advised within a stipulated time period before making application for a life or health insurance policy. A pre-existing condition can result in cancellation of the policy.


Preferred Provider Organization (PPO)

Managed care organization that operates in a similar manner to an HMO or Medicare HMO except that this type of plan has a larger provider network and does not require members to receive approval from their primary care physician before seeing a specialist. It is also possible to use doctors outside the network, although there may be a higher co-payment.


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Premium

The periodic payment (e.g., monthly, quarterly) required to keep an insurance policy in force. The charge paid by a policyholder for insurance coverage.


Prepayment

Usually refers to any payment to a provider for anticipated services (such as an expectant mother paying in advance for maternity care).


Preventive Medicine

Care which has the aim of preventing disease or its consequences. It includes health care programs aimed at warding off illnesses (e.g., immunizations), early detection of disease (e.g., Pap smears), and inhibiting further deterioration of the body (e.g., exercise or prophylactic surgery). Preventive medicine is also concerned with general prevention measures aimed at improving the healthfulness of the environment.


Primary Care

Basic or general health care focused on the point at which a patient ideally first seeks assistance from the medical care system.


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Private Duty Nursing

Services, except those for mental health or substance abuse treatment, provided by registered nurses or licensed practical nurses under direction of a physician to recipients in their own homes, hospitals, or nursing facilities as specified by the state.


Professional Liability Claims/Losses

Amounts a nursing home liability insurer is legally obligated to pay as damages and associated claims and defense expenses to a plaintiff due to a negligent act, error or omission in a nursing home provider's rendering or failure to render professional services.


Program of All-Inclusive Care for the Elderly (PACE)

A managed care plan that coordinates Medicare and Medicaid acute care and long-term care for dual eligible enrollees (those age 55 and older, living in a PACE area, and otherwise eligible for nursing home care). A capitated payment mechanism is used for PACE plan enrollees.


Prospective Payment

Any method of paying hospitals or other health programs in which amounts or rates of payment are established in advance for a defined period (usually a year).


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Provider

Individual or organization that provides health care or long-term care services (e.g., doctors, hospital, physical therapists, home health aides, and more).


Provider Sponsored Organization (PSO)

Managed care organization that is similar to an HMO or Medicare HMO except that the organization is owned by the providers in that plan and these providers share the financial risk assumed by the organization.


Proxy

Substitute decision maker.


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Psychiatric Rehabilitation Option

An optional Medicaid service that can include (depending on state definitions) community support programs, school-based services, crisis intervention services, and outpatient psychotherapy services.


Public Health

The science dealing with the protection and improvement of community health by organized community effort.


Punitive Damages

Civil litigation means monetary compensation awarded by a judge or jury which exceeds the losses suffered by the injured party in order to punish the defendant.


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Q


Qualifying Condition

The specific conditions for which the individual qualifies as chronically ill. This could include dependency in the required number of ADLs, cognitive impairment or both.


Quality of Care

Quality of Care can be defined as a measure of the degree to which delivered health services meet established professional standards and judgments of value to the consumer.


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Registered Nurse (RN)

A nurse who has graduated from a formal program of nursing education and has been licensed by an appropriate state authority. RNs are the most highly educated of nurses with the widest scope of responsibility, including all aspects of nursing care. RNs can be graduated from one of three educational programs: two-year associate degree program, three-year hospital diploma program, or four-year baccalaureate program.


Rehabilitation

The combined and coordinated use of medical, social, educational, and vocational measures for training or retaining individuals disabled by disease or injury to the highest possible level of functional ability. Several different types of rehabilitation are distinguished: vocational, social, psychological, medical, and educational.


Rehabilitation Services

Services designed to improve/restore a person's functioning; includes physical therapy, occupational therapy, and/or speech therapy. Rehabilitation Services may be provided at home or in long-term care facilities and may be covered in part by Medicare.


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Reimbursement

The process by which health care providers receive payment for their services. Because of the nature of the health care environment, providers are often reimbursed by third parties who insure and represent patients.


Remaining Lifetime Benefits

Under a policy design with a single pool of dollars as the Lifetime Maximum, the total dollar amount of benefits remaining available to the insured in the Lifetime Maximum at the end of the reporting period.


Residential Care

The provision of room, board and personal care. Residential care falls between the nursing care delivered in skilled and intermediate care facilities and the assistance provided through social services. It can be broadly defined as the provision of 24-hour supervision of individuals who, because of old age or impairments, necessarily need assistance with the activities of daily living.


Although room and board services provided in residential care facilities is not covered by Medicaid, other components of residential care--for example, personal care, 24-hour services, and chore services--can be covered. Residential care includes group, family, or individual home residential care, cluster residential care, and therapeutic residential care services, assisted living, supported living, and night supervision.


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Respiratory Therapy

The diagnostic evaluation, management, and treatment of the care of patients with deficiencies and abnormalities in the cardiopulmonary (heart-lung) system.


Respite Care

Service in which trained professionals or volunteers come into the home to provide short-term care (from a few hours to a few days) for an older person to allow caregivers some time away from their caregiving role.


Restricted-Benefit Enrollee

Enrollee who receives limited Medicaid coverage, including unqualified aliens only eligible for emergency hospital benefits, duals receiving only Medicare cost-sharing benefits, and people eligible for only family-planning services.


Risk Management

Service in which trained professionals or volunteers come into the home to provide short-term care (from a few hours to a few days) for an older person to allow caregivers some time away from their caregiving role.


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S


Screening

The use of quick procedures to differentiate apparently well persons who have a disease or a high risk of disease from those who probably do not have the disease.


Secondary Care

Services provided by medical specialists who generally do not have first contact with patients (e.g., cardiologist, urologists, dermatologists).


Secure Facility

(Also called training school, reformatory, detention center, jail, or secure hospital.) Twenty-four hour residential care facility of any size, designed and operated to ensure that all entrances and exits are under the exclusive control of the staff, whether or not the person being detained has freedom of movement within the facility perimeters.


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Senility

The generalized characterization of progressive decline in mental functioning as a condition of the aging process. Within geriatric medicine, this term has limited meaning and is often substituted for the diagnosis of senile dementia and/or senile psychosis.


Senior Center

Provides a variety of on-site programs for older adults including recreation, socialization, congregate meals, and some health services. Senior centers are usually a good source of information about area programs and services.


Seriously Emotionally Disturbed

A condition exhibiting one or more of the following characteristics over a long period of time and to a marked degree, which adversely affects daily activities: an inability to learn which cannot be explained by intellectual, sensory, or health factors; an inability to build or maintain satisfactory interpersonal relationships with peers or teachers. Inappropriate types of behavior or feelings under normal circumstances; a general pervasive mood of unhappiness of depression or a tendency to develop physical symptoms of fears associated with personal or school problems. The term includes persons who are schizophrenic or autistic. The term does not include persons who are socially maladjusted, unless it is determined that they are also seriously emotionally disturbed.


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Service Plan

(Also called care plan or treatment plan.) A Service Plan is a written document which outlines the types and frequency of the long-term care services that a consumer receives. It may include treatment goals for him or her for a specified time period.


Settlement

An agreement reached between the legal counsel of the plaintiff and the defendant that terminates a civil litigation before a verdict is reached by the court.


Severity of Illness

A risk prediction system to correlate the "seriousness" of a disease in a particular patient with the statistically "expected" outcome (e.g., mortality, morbidity, efficiency of care).


Skilled Care

"Higher level" of care (such as injections, catheterizations, and dressing changes) provided by trained medical professionals, including nurses, doctors, and physical therapist.


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Skilled Nursing Care

Daily nursing and rehabilitative care that can be performed only by or under the supervision of, skilled medical personnel.


Skilled Nursing Facility (SNF)

Facility that is certified by Medicare to provide 24-hour nursing care and rehabilitation services in addition to other medical services.


Social Security Disability Insurance (SSDI)

A system of federally provided payments to eligible workers (and, in some cases, their families) when they are unable to continue working because of a disability. Benefits begin with the sixth full month of disability and continue until the individual is capable of substantial gainful activity.


An individual must have an inability to engage in any substantial gainful activity by reason of any medically determinable physical or mental impairment which can be expected to result in death or has lasted or can be expected to last for a continuous period of not less than 12 months. To meet this definition, an individual's impairment or combination of impairments must be so severe that he or she is unable to do past work, but cannot, considering age, education, and work experience, engage in any other kind of substantial gainful activity which exists in the national economy. SSDI benefits are also paid to dependents (age 18-64) of retired, deceased or disabled workers provided they were disabled in childhood, and widows/widowers aged 50 or over who were married to SSDI beneficiaries. There are different rules for determining disability for those who are statutorily blind (i.e. with central visual, acuity of 20/200 or less in the better eye with the use of correcting lens), widow/widowers, and surviving divorced wives.


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Social Health Maintenance Organization (SHMO)

A managed system of health and long-term care services geared toward an elderly client population. Under this model, a single provider entity assumes responsibility for a full range of acute inpatient, ambulatory, rehabilitative, extended home health and personal care services under a fixed budget which is determined prospectively. Elderly people who reside in the target service area are voluntarily enrolled. Once enrolled, individuals are obligated to receive all SHMO covered services through SHMO providers similar to the operation of a medical model health maintenance organization (HMO).


Special Care Units

Long-term care facility units with services specifically for persons with Alzheimer's Disease, dementia, head injuries, or other disorders.


Speech Therapy

Designed to help restore speech through exercises. Speech Therapy may be covered by Medicare.


Spell

A series of months during which a person received Medicaid-covered nursing home services for at least one day of each month and received no such services during the month preceding and following the series.


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Spend-Down

Medicaid financial eligibility requirements are strict and may require beneficiaries to spend down/use up assets or income until they reach the eligibility level.


Spousal Impoverishment

Federal regulations preserve some income and assets for the spouse of a nursing home resident whose stay is covered by Medicaid.


State Unit on Aging

Authorized by the Older Americans Act. Each state has an office at the state level which administers the plan for service to the aged and coordinates programs for the aged with other state offices.


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Supplemental Security Income (SSI)

A program of support for low-income aged, blind and disabled persons, established by Title XVI of the Social Security Act. SSI replaced state welfare programs for the aged, blind and disabled in 1972, with a federally administered program, paying a monthly basic benefit nationwide of $284.30 for an individual and $426.40 for a couple in 1983. States may supplement this basic benefit amount.


Individuals can qualify as disabled or blind. For disability, an individual must have an inability to engage in any substantial gainful activity by reason of any medically determinable physical or mental impairment which can be expected to result in death or has lasted or can be expected to last for a continuous period of not less than 12 months. For blindness, an individual must be statutorily blind, that is, having central visual, acuity of 20/200 or less in the better eye with the use of correcting lens. Adults: To meet this definition, an individual's impairment or combination of impairments must be so severe that he or she is unable to do past work, but cannot, considering age, education, and work experience, engage in any other kind of substantial gainful activity which exists in the national economy. Children: A child under age 18 will be considered disabled for purposes of eligibility if he suffers from any medically determinable physical or mental impairment of "comparable severity" to that which would make an adult disabled.


Support Groups

Groups of people who share a common bond (e.g., caregivers) who come together on a regular basis to share problems and experiences. Support Groups may be sponsored by social service agencies, senior centers, religious organizations, as well as organizations such as the Alzheimer's Association.


Surrogate

(Also called proxy by default.) A Surrogate is a person who, by default, becomes the proxy decision maker for an individual who has no appointed agent.


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T


Title III Services

Services provided to individuals age 60 and older which are funded under Title III of the Older Americans Act. Include: congregate and home-delivered meals, supportive services (e.g., transportation, information and referral, legal assistance, and more), in-home services (e.g., homemaker services, personal care, chore services, and more), and health promotion/disease prevention services (e.g., health screenings, exercise programs, and more).


Title XIX (Medicaid)

Federal and state-funded program of medical assistance to low-income individuals of all ages. There are income eligibility requirements for Medicaid.


Title XVIII (Medicare)

Federal health insurance program for persons age 65 and over (and certain disabled persons under age 65). Title XVIII consists of 2 parts: Part A (hospital insurance) and Part B (optional medical insurance which covers physicians' services and outpatient care in part and which requires beneficiaries to pay a monthly premium).


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Title XX Services

(Now known as Social Services Block Grant services.) Title XX Services are grants given to states under the Social Security Act which fund limited amounts of social services for people of all ages (including some in-home services, abuse prevention services, and more).


Transportation Services

(Also called escort services.) Provides transportation for older adults to services and appointments. May use bus, taxi, volunteer drivers, or van services that can accommodate wheelchairs and persons with other special needs.


Treatment Plan

(Also called care plan or service plan.) A Treatment Plan is a written document which outlines the types and frequency of the long-term care services that a consumer receives. It may include treatment goals for him or her for a specified time period.


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U


Uncompensated Care

Service provided by physicians and hospitals for which no payment is received from the patient or from third party payers.


Underinsured

People with public or private insurance policies that do not cover all necessary medical services, resulting in out-of-pocket expenses that exceed their ability to pay.


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V


Veterans' Disability Compensation Program

An individual must have a partial or total impairment by injury or disease incurred or aggravated during military service. A Veterans' Affairs (VA) rating board employs criteria developed by the VA to rate the extent of a disability.


Veterans' Disability Pension Program

An individual must have an injury or disease sustained outside of military service regarding a veteran permanently and totally impaired. Impairment is determined based on the veteran's ability to function at work and at home.


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Veterans' Health Services Programs

Veterans' Affairs (VA) hospitals are required to provide care to Class A veterans defined as those: rated as "service-connected; retired from active duty for a disability incurred or aggravated while in military service; in receipt of a VA pension; eligible for Medicaid; a former POW; in need of care for a condition that is possibly related to exposure to dioxin or other toxic substance; in need of care for a condition possibly related to exposure to radiation from nuclear tests or in the American occupation of Japan; or has an income below $16,466 with no dependents; or $19,759 with one dependent (with $1,055 added for each additional dependent). VA hospitals provide care on a space-available basis to persons in Category B veterans, those whose disabilities are not service-connected and have incomes above $16,466 but below $21,954. (Category C veterans have higher incomes and must pay a copayment.)


Visiting Nurse Association (VNA)

A voluntary health agency which provides nursing and other services in the home. Basic services include health supervision, education and counseling; beside care; and the carrying out of physicians' orders. Personnel include nurses and home health aides who are trained for specific tasks of personal bedside care. These agencies had their origin in the visiting or district nursing provided to sick poor in their homes by voluntary agencies.


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Wellness

A dynamic state of physical, mental, and social well-being. Wellness is a way of life which equips the individual to realize the full potential of his or her capabilities and to overcome and compensate for weaknesses. It is a lifestyle which recognizes the importance of nutrition, physical fitness, stress reduction, and self-responsibility.


Withholding/Withdrawing Treatment

Forgoing or discontinuing life-sustaining measures.


Workers' Compensation Program

State-mandated system under which employers assume the cost of medical treatment and wage losses for employees who suffer job-related illnesses or injuries, regardless of who is at fault. In return, employees are generally prohibited from suing employers, even if the disabling event was due to employer negligence. U.S. government employees, harbor workers, and railroad workers are not covered by state workers' compensation laws, but instead by various federally administered laws.


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Index of Terms

Access

Accessibility

Accreditation

Activities of Daily Living (ADLs)

Acute_Care

Admission

Adult Care Home

Adult Day Care

Advance Care Planning

Advance Health Care Directive

Adverse Drug Reaction (ADR)

Adverse Event

Age Discrimination in Employment Act (ADEA)

Allied Health Personnel

All Patient Diagnosis Related Group (APDRG)

Alzheimer's Disease

Ambulatory Care

Americans with Disabilities Act (ADA):

Ancillary Services

Arbitration Agreements

Area Agency on Aging (AAA)

Area Health Education Center (AHEC)

Assisted Living

Assistive Devices

Bad Debts

Basis of Eligibility (BOE)

Behavioral Health

Beneficiary

Benefit Start Date of Current Claim Period

Black Lung (Pneumoconiosis)

Board and Care Home

Board Certified

Capacity

Capitation

Cardiopulmonary Resuscitation (CPR)

Care Plan

Caregiver

Care/Case Management

Carrier

Carve Out

Case-Based

Case Severity

Catastrophic Health Insurance

Categorically Needy

Certificate of Need (CON)

Certification

Certified Nurse Aide (CNA)

Charity Care

Chore Services

Chronic Care

Chronic Disease

Chronic Illness

Chronically Ill

CHAMPUS

Claim Status

Clinic

Clinical Condition

Clinical Event

Co-Insurance

Co-Morbidity

Co-Payment

Cognitive Impairment

Collateral Damages

Community Health Center (CHC)

Community Long-Term Care (CLTC)

Community Mental Health Center (CMHC)

Community-Based Care/Services

Congregate Housing

Consumer

Continuing Care Retirement Community (CCRC)

Continuing Medical Education (CME)

Continuum of Care

Cost of Living Adjustment/Allowance (COLA)

Cost Sharing

Cost Shifting

Coverage

Covered Services

Credentialing

Critical Access Hospital (CAH)

Current Annual Premium

Current Claimant

Custodial Care

Deductible

Defined Benefit

Dementia

Developmental Disability (DD)

Diagnosis-Related Group (DRG)

Direct Cost

Direct Patient Care

Disability

Discharge

Disease

Disease Management

Do Not Resuscitate Order

Dual Eligible

Durable Medical Equipment (DME)

Economic Damages

Electronic Claim

Emergency Medical Services (EMS)

Emergency Shelter

Employee Retirement Income Security Act (ERISA)

Epidemic

Epidemiology

Escort Services

Estate Recovery

Estimated Liability Costs

Family and Medical Leave Act (FMLA)

Family Foster Home

Fee-for-Service (FFS)

For-Profit

Foster Care

Foster Child

General Liability Claims/Losses

Geriatrician

Geriatrics

Gerontology

Group Home

Group Home 21+

Guardian

Handicapped

Health

Health Insurance

Health Insurance Portability and Accountability Act (HIPAA)

Health Maintenance Organization (HMO)

Home and Community-Based Waivers

Home and Community Based Services

Home Health

Home Health Agency (HHA)

Home Health Aide

Home Health Care

Home Health Care Benefit Amount

Home Medical Equipment

Homebound

Homemaker Services

Hospice

Hospital

Impairment

Independent Living Facility

Indigent Care

Inpatient

Institutional Health Services

Institutional Long-Term Care (ILTC)

Instructional Health Care Directive

Instrumental Activities of Daily Living (IADLs)

Intermediate Care

Intermediate Care Facility (ICF)

Intermediate Care Facility for the Mentally Retarded (ICF/MR)

Learning Disability

Level of Care (LOC)

License/Licensure

Life-Sustaining Treatment

Long-Term Care (LTC)

Long-Term Care Insurance (LTCI)

Long-Term Care Ombudsman

Managed Care (MC)

Medical Necessity

Medically Indigent

Medicare (Title XVIII)

Medicare HMOs

Medicare Supplement Insurance (MedSupp)

Medigap

Mental Health

Mental Illness/Impairment

Mentally Retarded

Money Follows the Person

Morbidity

Mortality

Neighborhood Health Center

Nonprofit/Not-For-Profit

Nurse

Nurse Practitioner (NP)

Nursing Home

Nursing Home Benefit Amount

Nursing Home Care

Occupancy Rate

Occupational Health Services

Occupational Therapy (OT)

Older Americans Act (OAA)

Ombudsman

Outpatient

Palliative Care

Parents or Relatives

Permanent Vegetative State (PVS)

Personal Care

Physical Therapy (PT)

Physician Assistant (PA)

Point of Service

Policy Benefit Type

Policy Number

POLST

Post-Acute Care (PAC)

Pre-Admission Certification

Pre-Existing Condition

Preferred Provider Organization (PPO)

Premium

Prepayment

Preventive Medicine

Primary Care

Private Duty Nursing

Professional Liability Claims/Losses

Program of All-Inclusive Care for the Elderly (PACE)

Prospective Payment

Provider

Provider Sponsored Organization (PSO)

Proxy

Psychiatric Rehabilitation Option

Public Health

Punitive Damages

Qualifying Condition

Quality of Care

Registered Nurse (RN)

Rehabilitation

Rehabilitation Services

Reimbursement

Remaining Lifetime Benefits

Residential Care

Respiratory Therapy

Respite Care

Restricted-Benefit Enrollee

Risk Management

Screening

Secondary Care

Secure Facility

Senility

Senior Center

Seriously Emotionally Disturbed

Service Plan

Settlement

Severity of Illness

Skilled Care

Skilled Nursing Care

Skilled Nursing Facility (SNF)

Social Security Disability Insurance (SSDI)

Social Health Maintenance Organization (SHMO)

Special Care Units

Speech Therapy

Spell

Spend-Down

Spousal Impoverishment

State Unit on Aging

Supplemental Security Income (SSI)

Support Groups

Surrogate

Title III Services

Title XIX (Medicaid)

Title XVIII (Medicare)

Title XX Services

Transportation Services

Treatment Plan

Uncompensated Care

Underinsured

Veterans' Disability Compensation Program

Veterans' Disability Pension Program

Veterans' Health Services Programs

Visiting Nurse Association (VNA)

Wellness

Withholding/Withdrawing Treatment

Workers' Compensation Program